I want my customers to be completely satisfied with their purchases. Because each piece from my inventory is hand made to order, I cannot accept returns, but you can exchange your purchase for anything else in inventory within 2 weeks of the original date of purchase. Please send an inquiry regarding returns or exchanges to firstname.lastname@example.org prior to sending back merchandise. Specialty custom orders are non-refundable and non-exchangeable.
Standard shipping is through USPS Economy mail which is uninsured and takes approximately 2-7 business days. Also available is insured USPS Priority Mail, which is approximately 2-3 days delivery time. USPS Express Mail is also available, which is guaranteed 1-2 business days delivery time. If further options for expedited shipping are needed, please email prior to ordering to indicate what speed of shipping you require. International shipping is done through USPS International Express Mail, which is the only way to get a tracking number for international shipments through USPS and is approximately 3-5 days transit time. The cost for International Express shipping is $34.95. For questions or to inquire about other international shipping options, please email email@example.com.
SPECIALTY AND BRIDAL CUSTOM ORDERS:
Acanthus jewelry is perfect for brides and as gifts for bridesmaids and those special people in your wedding party. I love working with brides to help make their day as unique and perfect as they can imagine. Please email inquiries to firstname.lastname@example.org to ask about how I can assist you in making your custom piece.
Thank you for your interest in Acanthus!
If you would like more information about carrying Acanthus in your store, please email Nichole McIver at email@example.com with your contact information, name of your shop and web address and I will be in touch!